Frequently Asked Questions:
“What Should I Do If…“
If you have questions regarding Scholastic Standing Committee (SSC), please see the SSC FAQ page.
I’m sick and need to miss class.
- First, contact your instructor directly to ask about the possibility of making up missed assignments/exams/attendance
- If you will be needing to miss class for an extended period of time and/or you are having difficulty connecting with your instructors, contact your academic advisor/department and OSSA to discuss your potential next steps
I’m not doing as well in my classes as I would like.
- Make an appointment to talk with your academic advisor
- Utilize the offered office hours for each class
- Check out tutoring/other academic resources (see On/Off Campus Resources)
- Request an appointment with the OSSA Student Support Coordinator to discuss utilizing resources
I fail my first exam(s).
Consider the utilizing the following resources:
- Your academic advisor
- Office hours/contact with your course instructor
- Tutoring/other academic resources (see On/Off Campus Resources)
- Request an appointment with OSSA
I have a grade grievance.
- If you feel comfortable, first try to contact your course contact or department contact to discuss the concern
- If you would like further assistance, you can request an appointment in OSSA to discuss
I am experiencing a mental health crisis.
- If it is a non-emergency, contact CAPS or local therapist to make an appointment
- If it is an emergency, contact Psychiatric Emergency Services at (734) 936-5900 or 911
- If this crisis has impacted your classes, you can also request an appointment with OSSA to discuss resources and academic options
I am experiencing a crisis (e.g. illness/death of family member, academic crisis, personal crisis).
- If you feel comfortable, contact your academic department representative
- For additional support, either you or your department can request an appointment with OSSA to discuss resources and next steps
I am seeking long-term mental health resources.
- You can begin with an appointment with CAPS (free for currently enrolled students) or contact CAPS for referral of care to a local therapist
- You can also check out the UM Community Provider Database to find a local therapist based on your health insurance
- You can also request an appointment with OSSA to discuss options
I am experiencing financial hardship.
- Contact Financial Aid regarding your options
- If you are in need of additional support, make an appointment request with OSSA
I am an international student with questions about my visa or other concerns.
- Contact the International Center
- Contact OSSA to arrange a North Campus International Center appointment
I have ADHD/anxiety and would like to know what accommodation options are available to me.
- Contact the Services for Students with Disabilities office to be set up with an appointment
- Alternatively, you can request an appointment with OSSA to discuss the SSD registration process and get you connected